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“We have to install a new software and then charge under GST which will be done in a couple of days,“ said M Akthar at Mandaveli. Many medium sized all-purpose shops are yet to adhere to the new rules as they have stock bought under VAT which needs to be sold first. “Consumers don't have a choice.They can be upset for a day or two, and then will get used to it,“ said a department store owner on Cenotaph Road. “Big Bazaar is charging 12% tax on loose apples without a valid code Amazing impact of the GST,“ tweeted a user, pointing to an invalid three-digit HSN code being used in the bill for apples. While many customers were happy with the concept of GST that brings all taxes under one umbrel la, some were apprehensive of the cost being levied at superstores. The billing software is designed to show 9% each being levied for CGST (central GST) and SGST (state GST) on each product,“ explained a store keeper at Big Ba zaar. “A packet of Britannia biscuits now is charged slightly higher than its price on Friday. Each commodity on the bill had its own harmonized system of nomenclature (HSN) code, followed by the central and state GST break-up. “Except salt and mustard seeds, everything has a GST levy of over 5%,“ said a visibly upset Sarala. Armed with several rolls of bills, she seemed confused and distraught about the money she had to shell out for her purchase. When Sarala R stepped out to buy her monthly groceries, she was up for an agonizing experience. Baffled by the bills, consumers at Big Bazaar in T Nagar couldn't make out whether they were paying more or less than what they used to under the old tax regime.

With four rates being levied under GST, the software of the shops mentioned each product elaborately, resulting in `literally' longer bills. CHENNAI: Utter confusion prevailed at department stores and grocery shops as billing machines rolled out unusually longer bills that mentioned every product's price, its GST rate and share apportioned to the state government and the Centre.

Billing software used by big bazaar